POS and Inventory
Depending on your industry, a dedicated Point-of-Sale (POS) system and/or a dedicated Inventory Management system may be required.
We have extensive experience working in Hospitality and Retail industries and have implemented, integrated, and enhanced numerous POS solutions including IdealPOS and Lightspeed Retail (previously VEND). Many POS systems have inventory capabilities and we have the experience on how best to configure these features and integrate to other systems.
If your business includes manufacturing, processing, or wholesaling functions, then you may require a dedicated Inventory Management system if your ERP system does not have the capabilities. We have experience in configuring both dedicated Inventory Management system and inventory modules in appropriate ERP systems. We will ensure the overall solution will cater to your complexities, such as; Bill-of-materials (BOMs), True-landed-costs, disbursing importation and freight costs, multiple currencies, batch tracking, customer allocations, and integrations to other systems.
HCM and Health & Safety
Your people are a valuable asset to your business, requiring a Human Capital Management (HCM) solution of some description. This comprises of the core Human Resource (HR) components including employee records and payroll, but also other areas such as Talent Management which includes recruitment, performance management, and professional development. Another increasingly important consideration is Information Security to ensure you protect your employee’s information.
Depending on the nature of your industry, there may be a need for dedicated Health & Safety systems to manage Incidents, Near Misses and Hazards for your employees and visitors, including customers and the general public.
Whether you have a few employees or thousands, we have the expertise to enhance your solutions to ensure you attract, retain, and nurture talent, as well as improving efficiencies and health & safety.
Knowledge Management
Documentation is often overlooked with much knowledge residing in people’s heads. Implementing a knowledge management solution can greatly assist in identifying areas of risk and/or opportunities for enhancements, as well as assisting with training and handover tasks. Types of documentation include Operation Manuals, Business Process Maps, Standard Operating Procedures (SOPs), Business Continuity Plans (BCP), and Disaster Recovery (DR).
We are highly experienced in the various types of documentation required and create many of these as core activities in implementation projects. We are also experienced in various solutions for managing this knowledge to ensure the information is easily accessible and searchable, easy to update, and version controlled, if applicable.
Integration and Automation
Most businesses use multiple systems throughout the various business functions, including external systems for suppliers and/or customers. Integration and Automation of data flow between systems improves both efficiency and accuracy, by eliminating human error.
Most mature systems have Application Programming Interfaces (APIs) allowing easier access to integrate systems together.
We have expertise in designing and developing integrations using various programming languages and middleware technologies including FLOW Software, SSIS, and Azure Data Factory. We are also experts in building Data Warehouses / Data Lakes and automating the population of these from the source transactional systems.
Industries We Support
Hospitality
From boutique cafés to large restaurants and hotels, we can help enhance your POS, inventory, and labour management solutions along with improved backoffice and reporting to drive efficiencies as you expand your business.
Tourism
With our head office in the adventure capital of New Zealand, we have plenty of experience in the challenges faced by tourism operators. We specialise in areas such as capacity management, reservation systems, online booking systems, managing risks, hazards and health and safety.
Wineries
Spanning multiple aspects, from viticulture, to processing & production, to sales, there is a need for multiple systems. Engage us to align and integrate your processes to enhance your supply chain management, customer relationship management, inventory & allocation management, warehousing, and dispatch solutions.
Retail
Whether it is a stand alone retail business or part of your larger business, we can help enhance your POS, inventory management, and customer relationship management solutions, along with enhanced automated reporting and integration with other business operational systems.
Manufacturing & Wholesaling
Whether your business is in production and manufacturing, or wholesaling, or both, we can help enhance and integrate your processes and systems. We have delivered solutions that cover various complexities, including inventory control with batch tracking, true landed costs with multicurrency and freight disbursements, and accurate bill of materials including labour and plant utilisation.
Professional Services
Depending on the specific nature of your professional or contracting services, various solutions can help with the smooth running of your business. We understand the needs, being in this sector ourselves and having enhanced solutions for other businesses. We can help enhance your customer relationship management, job management with time and material recoveries, project management both waterfall and agile, and accounting and reporting solutions.